The Doubletree Hotel Atlanta/Alpharetta-Windward, owned and operated by North Point Hospitality Group, recently added to its already crowded trophy case when it was named a 2009 Pride Award winner by Hilton Hotels Corporation for outstanding hotel performance. This is the fourth consecutive year that the Doubletree Hotel Atlanta/Alpharetta-Windward has won this prestigious award.
Finalists for the Doubletree Pride Awards are determined by three key components: a Brand Consistency Index (a measurement of physical condition, cleanliness and compliance with Brand Standards), Guest Loyalty Scores (a combination of scores from the Doubletree Satisfaction and Loyalty Tracking Report) and the Brand Promise Scorecard (a rating system of 17 key performance service indicators by the brand). In addition to winning the Pride Award four years in a row, the hotel is also a three-time recipient of the Housekeeping Award of Excellence and a two-time winner of the Food & Beverage Award of Excellence and the Hospitality Award of Excellence.
In both 2007 and 2008, the Doubletree Hotel Alpharetta was honored with the Connie Award, named after Conrad Hilton, founder of Hilton Hotels Corporation. The Connie Award is presented to “the best of the best” hotels within each brand in the Hilton family of brands. Based on the year-end Quality Performance Balanced Scorecard rankings, the top ranked Doubletree Pride Award winning hotel is honored as a Connie Award winner.
“It is a great honor for one of our hotels to be named a Pride Award winner by Hilton Hotels again this year”, said S. Jay Patel, President and CEO of North Point Hospitality Group. “The fact this hotel wins year after year is a testament to what we have been able to accomplish as a company when we have strong partners like Hilton Hotels Corporation.”
Intimate and unique, the Doubletree Hotel is located in the Windward business district of Alpharetta in suburban north Atlanta, and is a unique boutique-style gem of a hotel. Situated close to GA Highway 400 just off Windward Parkway, this quaint, upscale hotel has 79 guest rooms and 800 square feet of meeting space and is surrounded by excellent restaurants, superb golf courses, and major corporate headquarters.
North Point Hospitality Group is an award winning owner, developer and operator of brand defining hotels in the Southeast. NPHG currently operates nine hotels representing 1178 guest rooms with more than 300 employees. For more information on North Point Hospitality Group please visit our website at www.northpointhospitality.com or email Whip M. Triplett, EVP at email@example.com.